Last Updated on October 16, 2015.
Information collected by us
Aside from the personal information we collect, there is information that we collect, either directly or through our service providers, whenever you visit www.yourinstanttutor.com or if you interact with any of our services. Our systems and/or our service providers, may automatically recognize your domain name and IP address(es), detailed time of visit, preferred browser, number of visits, the amount of time spent on the Site, the subject of advertisements clicked or scrolled over during your visit to this Site.
Data transmission and storage:
Your Instant Tutor uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the Your Instant Tutor network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. Your Instant Tutor also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, Your Instant Tutor cannot guarantee the security of PII. By using the Site, you acknowledge and agree that Your Instant Tutor makes no such guarantee, and that you use the Site at your own risk.
How we use your Personal Information:
Your Instant Tutor does not disclose or sell your Personal Information without your consent. We may use information or other personal information you specifically give to us: a) to provide services to you throughout System, b) to process shipping and tracking for redeemable rewards, c) for identification and authentication purposes, d) to communicate with you concerning our System, transactions, security, privacy and administrative issues relating to your use of our System, e) to improve your response to and interaction with the system, f) to do something you have asked us to do, or tell you of services that we think may be of interest to you; and g) for administration of and troubleshooting regarding the system. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others.
Your Instant Tutor does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Your Instant Tutor. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed.
Legal requests and business transfers:
Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Your Instant Tutor for additional assistance. Your Instant Tutor may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
Your California Privacy Rights:
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to firstname.lastname@example.org.
Users outside the United States:
1.1 General terms
Your Instant Tutor purpose for this site is to provide users tutoring services which will only be held online. The term "you" or "You" any person or entity who views, uses, accesses, browses or submits any content or material to the Site. These Terms are entered into by and between Your Instant Tutor and you, and you accept them by: (a) transacting tutoring services through this Site; (b) using the Site in any other manner; and/or (c) acknowledging agreement with these Terms. If you do not agree to these Terms, then please stop the use of this Site right away.
The site offers a marketplace for those who are seeking help in their education such as homework help or help with educational projects. Your Instant Tutor provides a platform where "students" or "any person" can ask a question that they are stuck on or just need additional help with studies. An expert or whoever wants to answer the question can do so using the provided services through our site. Your Instant Tutor does not guarantee an answer within minutes, hours, or days. However, we are focused and serious about providing the best service therefore we will do anything possible to have your question answered as soon as possible.
Your Instant Tutor can be accessed from any part of the world as long as you have connection to the Internet.
1.3 Your obligations and conduct
In consideration of your use of the Site, you agree: (a) that you are of legal age and have capacity to agree to these Terms; (b) to provide accurate, current, and complete information about you as may be prompted by a registration form on the website ("Registration User Data"); (c) to maintain the security of your password and identification; (d) to maintain and promptly update the Registration User Data and any information you provide to Your Instant Tutor, to keep it accurate, current and complete; and (e) to accept all risks of unauthorized access to information and Registration Data. You are not permitted to use the Site or the services or submit Content to the Site if you are under the age of 10.
you are entirely responsible for all Content that you upload, post, or otherwise transmit through your use of the Site ("Content"). You agree not to upload, post or otherwise transmit Content that: (a) is inaccurate, harmful, obscene, pornographic, defamatory, racist, violent, offensive, harassing, or otherwise objectionable to Your Instant Tutor or other users of the website; (b) includes unauthorized disclosure of personal information; (c) violates or infringes anyone's intellectual property rights; or (d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Your Instant Tutor reserves the right to edit or remove Content that violates these Terms, that contains third-party commercial advertisements, or for any other reason it deems necessary. You agree to use the Site in a manner that is lawful, relevant and proper to the applicable forum. Any use of the Site that Your Instant Tutor, in its sole discretion, finds inappropriate and/or offensive may result in suspension and/or termination of a User with or without notice. Conduct that is inappropriate and/or offensive includes without limitation the following:
By using this Site, you understand and agree that Your Instant Tutor may rely on the above Eligibility Conditions representations and warranties as true. You understand and agree that Your Instant Tutor may revise the Eligibility Conditions from time to time and require new conditions and certifications and that User will abide by such revised Eligibility Conditions or discontinue using the Site. You hereby authorize Your Instant Tutor to verify the above representations and warranties by you and you acknowledge and agree that Your Instant Tutor shall have the right, but not the obligation, to verify such representations and warranties. You agree and understand that such verification may include, without limitation, conducting criminal background checks, sex offender registry checks, motor vehicle records checks, identification verifications, credit checks and/or use of available public records. You consent to any collection, use or disclosure in order to accomplish such verification. You further agree that Your Instant Tutor may take such action as it, in its sole discretion, deems appropriate, including without limitation suspending and/or terminating your use of the Site, should it determine that you have violated any representation or warranty.
The preceding paragraph notwithstanding, you understand and agree Your Instant Tutor does not conduct background checks of any User. You also understand and agree Your Instant Tutor neither confirms nor denies the validity of information provided by Users and that Your Instant Tutor does not verify that any or all of the Eligibility Conditions are met by Users. You understand and agree to make your own decisions and assessments about persons to engage.
Your Instant Tutor expressly disclaims, and you expressly release Your Instant Tutor from, any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages arising from and/or in any way related to: (a) any inaccuracy, untimeliness or incompleteness regarding a User's Eligibility Conditions and/or (b) misstatements or misrepresentations made by any User. Your Instant Tutor reserves all of its rights under the Communications Decency Act, including without limitation its right to remove anything objectionable to Your Instant Tutor in its sole discretion. Alleged improprieties by any User may be reported to Your Instant Tutor by email at email@example.com
1.4 Academic honesty
You acknowledge and agree that Your Instant Tutor services are provided for the purpose of facilitating learning, not cheating. You agree not to post questions from your take-home exams, in-class exams, quizzes, or post questions in general and have someone else do the work for you. It is highly recommended that you start working on your problems, if you get stuck, or have questions as to how to pursue or finish a problem, Your Instant Tutor can help and guide you to the right direction. Furthermore, you agree not to use Your Instant Tutor services that will/might violate school or university policies.
1.5 Content submitted to the site
Your Instant Tutor does not claim ownership of the Content that you place on the website and shall have no obligation of any kind with respect to such Content. Unless otherwise stated herein, any Content that you provide in connection with this website shall be deemed to be provided on a non-confidential basis. Your Instant Tutor shall be free to use or disseminate such Content on an unrestricted basis for any purpose, and you grant Your Instant Tutor an irrevocable, worldwide, royalty-free, nonexclusive license to use, reproduce, modify, distribute, transmit, display, perform, adapt, resell and publish such Content (including in digital form). You represent and warrant that you have proper authorization for the worldwide transfer and processing among Your Instant Tutor, its affiliates, and third-party providers of any information that you may provide on the Site.
1.6 Terms of transacting business
You understand and agree to abide by Your Instant Tutor payment policy. User will pay $4.99 for each question and if the question has not been answered within 7 days then the user might be able to request refund by contacting firstname.lastname@example.org
1.7 Advertisements and promotions
Your Instant Tutor may run advertisements and promotions from third parties on the Site. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Your Instant Tutor found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Your Instant Tutor is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers and providers on this Web Site.
1.8 Rewards Program
User will be able to redeem rewards (Gift Cards) after earning points by answering questions. User will only receive points if their answer gets selected. Once the user has points accumulated, user will be able use them to select a Gift card ($100-$500). After selecting the amount (depending on the points earned) User will be asked for their full name and a valid address where they would like to receive the card. Your Instant Tutor will then process the request, send user a notification that the goods have been shipped, and once we see that the goods have been delivered, Your Instant Tutor will not be responsible for any lost, misplaced, wrong addressed, or for any other changes once the item has been delivered.
1.9 Content provided through links
Content on this Site may have links to other websites or resources. You acknowledge and agree that Your Instant Tutor is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. Your Instant Tutor will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
2.0 Termination and suspension
Your Instant Tutor reserves the right to suspend and/or terminate any user with or without notice at any time in its sole discretion, for any reason or no reason. You agree that, if you are suspended and/or terminated, you will make no further use of the Site after termination or during suspension.
2.1 Disclaimer of warranties
Use of this Site is at your sole risk unless otherwise explicitly stated. The Site, including the information, services, and Content, is provided on an “as is”, “as available”, and “with all faults” basis. Your Instant Tutor disclaims all express or implied conditions, representations, and warranties of any kind, including any implied warranty or condition of merchantability, satisfactory quality, or fitness for a particular purpose. Your Instant Tutor makes no representations, warranties, conditions, or guarantees as to the usefulness, quality, suitability, truth, accuracy, or completeness of the Site. Your Instant Tutor makes no warranty or representations that: (a) the Site will be uninterrupted, timely, secure, or error-free; (b) the results that may be obtained from the use of the website will be accurate or reliable; (c) the quality of any products, services, Content, information, or other material purchased or obtained from Mentors will meet your expectations or requirements; or (d) any errors in the Site will be corrected. You assume all risk for any damage to your computer system or loss of data that results from obtaining any Content from the Site, including any damaged resulting from computer viruses.
You agree and understand that you assume all risks when using the Services on this Site, including but not limited to all of the risks associated with any online or offline interactions with other Users.
SAFETY* DO NOT SHARE ANY PERSONAL INFORMATION WITH OTHER USERS ON THIS SITE.
Any controversy, claim, suit, injury or damage arising from or in any way related to the mobile phone app, Site, its use, or a Tutor, the Terms shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association then in effect and before a single arbitrator chosen by Your Instant Tutor. Any such controversy, claim, suit, injury or damage shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any controversy, claim, suit, injury or damage of any other party. The arbitration shall be conducted in Chicago, Illinois and arbitration award shall be final and binding on the parties. Each party shall assume its own costs of arbitration.
You agree that any material breach of the Terms will result in irreparable harm to Your Instant Tutor for which damages would be an inadequate remedy and, therefore, in addition to its rights and remedies otherwise available at law, Your Instant Tutor will be entitled to equitable relief, including both a preliminary and permanent injunction, if such a breach occurs. You waive any requirement for the posting of a bond or other security if Your Instant Tutor seeks such an injunction.
Your Instant Tutor may contact the users via e-mail or personal message box on the website. Your Instant Tutor reserves the right to modify, hold, or terminate any user without warning and also will not be responsible for any loss of the points or any other information that was saved by the user. Your Instant Tutor may amend these Terms at any time by posting amended Terms to the Site.
2.7 General agreement
These Terms constitute the whole agreement between you and Your Instant Tutor relating to their subject matter, and cancel and supersede any prior versions of the Terms. You may not assign or otherwise transfer the Terms or any right granted hereunder. You also may be subject to additional terms and conditions that may apply when you use Your Instant Tutor or third-party products or services.
2.6 Governing law
This Agreement shall be governed by, construed, and interpreted in accordance with the laws of Illinois.